Frequently Asked Questions

Order high quality affordable metal business cards, metal membership cards, premium business cards

Black Metal Business Card

Metal Business Cards

General F.A.Q.

I’ve read through your FAQ area and couldn’t find an answer to my question. What do i do?

If you can’t find an answer to your question in our F.A.Q. area, please contact us using the contact form.

Where are the cards manufactured?

The cards are manufactured in Hong Kong.

Cards and Printing

What metals can I have my cards made in?

You can have you cards made in any of the following metals:

  • Stainless Steel
  • Brass
  • Copper
Do you produce cards of any other material?

Yes, we also produce cards made of:

  • Wood / Bamboo
  • PVC plastic
  • Carbon fiber
What are the available business cards sizes?

The standard business card dimensions are: 85.5mm x 54.0mm (3.3″ x 2.1″), 80mm x 50mm, 90mm x 50mm or custom size. Please note your card can be cut to any irregular shape you choose. You are by no means limited to a rectangular shape card.

What is the thickness of a standard metal business card?

A standard metal business card thickness is 0.50mm, 500 micron (0.00118”). We can also offer 0.30mm (300 micron) and 0.80mm (800 micron) thickness business cards and/or membership cards.

What is the thickness of a standard PVC plastic business card?

A standard PVC plastic business card thickness is 0.50mm, 500 micron.

Do you do color printing on metal business cards?

Yes! We can print your cards in full color exactly like a paper card. Please note that the colors on metal (due to the color of the metal itself) vary from colors when printing on a white paper surface.

Are there any additional finish options for my metal card design?

Metal cards can be engraved, cut through, embossed. Your metal card can have glossy, mirror polish, matte, brushed, prism. frosted surfaces. We can plate the card in real gold or real silver. Now we also offer antique bronze, black brushed and black frosted finishes. Metal cards can be of default stainless steel color, golden brass color, copper, rose gold color, electroplated black color and/or electroplated colored (blue, pink, red, green). You can let us know when you place the order what finish you would applied or we can propose you a certain finish depending on the design.

Can I use any foreign characters?

Most characters on international keyboards will work, but we cannot guarantee every instance. Please pay careful attention to the digital proofs we will send to you to ensure all lettering and characters are correct.

What options do i have for my Membership cards?

We offer a number of different options with your membership cards including:sequential numbering, random numbering, smart chips, RFID Chips, NFC Chips, bar code strips, QR codes, magnetic band, signature panel, scratch panel to name but a few. Before ordering we recommend you contact us at info@insteelcards.com to discuss your needs.

Ordering, Payment and Security

Is there a minimum number of cards i must order?

Your minimum order quantity for metal cards and PVC cards is 100pcs.

Do you accept wholesale orders?

Yes, we can produce high volumes of metal cards, PVC cards and/or carbon fiber cards.

Can i order a prototype card?

Yes, a prototype card can be ordered but this will incur prototype production costs as well as courier costs. The total for a prototype card including shipping is $85.00

How do I submit my design for printing?

After we confirm your order, we will ask you to e-mail us a file with your design. We can work with Adobe Illustrator, Adobe Photoshop, Adobe InDesign, CorelDraw & EPS files. We can also work with raster files such as PDF. We require vector format artwork. Ensure to leave a 5mm bleed all around the design. Artwork for your metal business card can also be sent to info@insteelcards.co.uk before ordering to discuss design issues.

 

Can you design my card for me?

Yes. Please let us know when submitting the order request that you would like our team to design your card. We offer free card design and digital mock up productions.

How long does metal business card manufacture take?

Metal business card, metal membership card as well as PVC plastic business card manufacture takes from 7 to 15 business days.

How can I pay for my order?

We accept PayPal, Bitcoin, Wire Transfers to our corporate bank account and/or Western Union or Money gram – contact us for details.

Shipping

How will my cards be shipped?

Depending on your location we will ship your cards using FedEx, UPS or DHL.

Where will the cards be shipped from?

The cards will be shipped from Hong Kong.

Can I track my order’s shipping online?

Yes, as soon as your order is shipped you will be sent an email with your order’s tracking number.

How long does it take to get my cards?

Typically international express airmail shipments take 3-4 days to reach their destination.

Returns policy

What if I’m unhappy with my order and want to return it?

If you’re unhappy with your order for any reason please contact us with the details and we will make arrangements to replace your order on a per case basis: If there are any errors or misprints on your cards due to our fault we will reprint and resend them to you at no charge. If the error is in the original graphic you submitted with your order we will work with you to reprint the cards however we will need to charge for the additional work, materials and shipping. Please read our Terms of Services for more information on Returns and Refunds.